Billing

Updated 20 days ago ​by Sanne Stevens

Upgrading

During (or after) your trial period, you can upgrade to a paid account on the Billing page. We recommend a subscription based on your trial usage. 

In the top right corner you can flip the toggle between month-to-month and yearly pricing. Yearly pricing (paid upfront) = 20% off
Contact & Connection Limits: If you exceed the contact or connection count limits, we will send you a few warnings prior to upgrading the account to the needed plan accordingly. Your charge will be the pro-rated amount between your current plan and the upgraded plan. 
Feature Limits: You can always play around with Medium (and higher) features such as custom mappings and unlimited rules in your configuration as a Micro or Small subscriber. If you want to move forward and save and resume your sync including these, you'll need to upgrade first (pop-up)Your charge will be the pro-rated amount between your current plan and the upgraded plan.

Paid Accounts

  • Check which plan you are subscribed to
  • If you can downgrade or upgrade to a different plan, you'll see these options appear under available plans
  • Unavailable plans are greyed out
  • Date and amount for next charge is shown 
  • You can download all your invoices 
  • You can update/change your billing information
  • You can cancel your subscription at any time at the bottom of the billing page. Your account will remain active until the end of your last billing cycle. 

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