How come I can set up Multiple Rules, but can't differentiate?
HOW COME I CAN SET UP MULTIPLE RULES, BUT CAN'T DIFFERENTIATE?
When you sync contacts between two apps where you can't define different subsets (see * below), multiple rules don't apply. You'll see the option, but the same setup will appear as we won’t be able to further define any other subsets to sync between, other than what was set up in the first rule.
We are planning to disable the multiple rules option for use-cases like this, as we understand this can be confusing.
Here below you see an example of a sync between Office 365 Outlook.com and MailChimp where we need authorization for each new subset. In this case a folder in Office 365 Outlook.com and a list in MailChimp.
*MULTIPLE RULES ARE NOT APPLICABLE FOR THE FOLLOWING TWO LISTS OF APPS:
For a couple of apps we support, we don’t offer the availability in the dashboard (yet), to filter and define subsets of your contact to sync with. Here below, you can find an overview of the apps where this is currently the case, the filter is “all contacts” by default.
For another small portion of our connector apps, we need authorization for each new subset of your contacts. Therefore, you’ll need to set up a new connection for each subset rather than a rule. In those cases you need to already choose the subset in Step 2 of setting up a sync, where you authorize your apps. Here below, you can find an overview of the apps where this is currently the case.