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FAQ

Where can I set up Multiple Rules?

What is Customizable Field Mapping?

Which fields can I sync?

How do I set up Multiple Rules?

The email address is a List Field, which email address is used to match upon?

Why am I getting a large number of duplicates?

Are Custom Mappings always two-way?

How come I can only define different contact subsets on one side of my (multiple) rule(s)?

Where can I find PieSync reviews?

Why does it take so long to see the first contacts appear?

What do I have to keep in mind for Customizable Field Mapping?

What is a List Field?

How do I change my PieSync password?

Why can't I set up Multiple Rules

Which connectors do you support?

How come I can only choose 'all contacts' and not define a contact subset to sync with?

Why is my connection not showing the default field mapping?

What is Default Field Mapping?

How come I am getting a small amount of duplicates?

How are my contact databases matched to establish the sync?

What will happen during the initial sync?

Which apps need authorization per contact subset, and therefore a new connection instead of a rule?

Why is my connection not showing the option to set up custom mappings?

What are Unlimited Rules?

How come I can set up Multiple Rules, but can't differentiate?

I didn't find the answer I was looking for here, how can I get in touch?

What's the difference between PieSync and Zapier?

Am I eligible to use the new Customizable Field Mapping feature?

What are Custom Fields?

What is a Custom Mapping?

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Supported Apps

Want to learn more?

Why is my connection not showing the default field mapping?

WHY IS MY CONNECTION NOT SHOWING DEFAULT FIELD MAPPING

We are in the middle of migrating all our connector apps to our new engine and the first wave of this roll-out has been finalized. If you can’t see the default field mapping, it means our engineering team is working hard to get the second wave out to you. It won’t take much longer for it to show in your connection too! The default field mapping is happening in the background, this update just made it visible. So if you’re unsure which fields we are syncing, just drop us a line at support@piesync.com and we’ll let you know asap!


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