Why is my connection not showing the option to set up custom mappings?

WHY IS MY CONNECTION NOT SHOWING THE OPTION TO SET UP CUSTOM MAPPINGS?

This could be caused by one of the following reasons: 

  • All standard fields were already mapped by default, and/or there are no custom fields available.
  • The connection you are using wasn’t in the first wave of the roll-out. However we are currently in the middle of rolling out this feature for each connector app, so it will be part of the second wave in the next coming weeks.
Customizable Field mapping is only available from the Medium Plan onward. 

During the roll-out of this feature, there are some exceptions: find out here if you're eligible!



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