Data Security & PieSync Terms

Updated a month ago ​by Sanne Stevens

Full PieSync Terms can be found here

Security and data protection

PieSync warrants that the PieSync Platform service is secure and protected in a professional manner. However, as the PieSync Platform service is delivered through the internet, PieSync cannot guarantee that PieSync Platform cannot be hacked, breached or compromised in any manner. In case User finds or suspects any misuse or security breach, User will immediately contact PieSync on support@piesync.com.

PieSync will not store User data on its servers, that are not strictly necessary for the delivery of the Piesync Platform service.

Whenever you interact with our Website, we automatically receive and record information on our server logs from your browser including your IP address, "cookie" information, and the page you requested. "Cookies" are identifiers we transfer to your computer or mobile device that allow us to recognize your browser or mobile device and tell us how and when pages in our Website are visited by you. You may be able to change the preferences on your browser or mobile device to prevent or limit your computer or device's acceptance of cookies, but this may prevent you from taking advantage of some of our Website's features. If you click on a link to a third party website, such third party may also transmit cookies to you. This Privacy Policy does not cover the use of cookies by any third parties.

When you visit the Website, whether as an PieSync customer or a non-registered user just browsing, our servers automatically record information that your browser sends whenever you visit a website ("Log Data"). For example, Log Data may include information such as your computer's IP address, browser type or the webpage you were visiting before you came to our Website, pages of our Website that you visit, the time spent on those pages, information you search for on our Website, access times and dates, and other statistics. We use this information to monitor and analyze use of the Website and the Services and for the Website's technical administration, to increase our Website's functionality and user-friendliness, and to better tailor it to our visitors' needs.

PieSync uses third party vendors and hosting partners from the United States. If you are located outside the United States, the information that we collect from you may be transferred to, and stored and processed at, a destination in the United States. By submitting information, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your information is treated securely and in accordance with this Privacy Policy.

The User is entitled to process its customers’ personal data as set forth in Article 2 of the Privacy Directive 95/46/EC (hereinafter “Personal Data”) on Piesync Platform, strictly in accordance with following terms:

  1. User acknowledges that he will comply with all regulations relating to privacy protection that are applicable in the area where he operates.

  2. User will register the processing of Personal Data with the competent authorities.

  3. With regard to the use of Piesync Platform and of the PieSync server by the User, PieSync will only act and User instructs PieSync to act only as a processor of the Personal Data. PieSync will never initiate the processing of Personal Data without express instruction of the User.

  4. The User acknowledges that he acts as a controller and will remain at all times owner of the Personal Data.

  5. The User accepts full responsibility for the processing of the Personal Data and agrees to defend, indemnify and hold harmless PieSync, its shareholders, directors, officers, employees, agents, distributors, attorneys, parent companies, subsidiaries and affiliates, harmless from and against any and all claims, liabilities, judgments, penalties, taxes, costs and expenses (incl. reasonable attorney fees and costs) arising out of or related to User’s breach of this article.

Confidentiality

PieSync acknowledges that all information and/or data that is processed through PieSync Platform is confidential and represents an important commercial asset of the User. PieSync hereby undertakes to keep this confidential information and/or data strictly secret, and in no circumstances and in no way to divulge it and/or to make it known to third parties, and not to use this information and/or data to its own benefit without express written permission from the User. PieSync shall only pass the confidential information and/or data to or make it known to those of its employees and contractors that absolutely must have this information and/or data to provide PieSync Platform and the related services.

The User undertakes a similar confidentiality obligation with respect to the data that the User receives from PieSync.


How did we do?