BigCommerce

Updated 1 month ago by Jonas

GETTING STARTED GUIDE: How to set up a new connection?
ALL FEATURES EXPLAINED: All our features/functionality explained in detail - no app-specifics.

BigCommerce is an all-encompassing e-commerce platform that enables you to build a custom online store, streamline your business, and automate tedious tasks. Run your entire business from one control panel, get 24/7 support, and integrate with leading apps.

Below you'll find detailed information, specifically for BigCommerce integrations:

Supported BigCommerce Integrations

Authorizing BigCommerce

To authorise, simply follow the steps as described below. We need your Store ID.

If you already authorized BigCommerce account(s) in the past or in any other PieSync integration, you'll be able to skip the first part of the authorization and choose from your CONNECTED ACCOUNTS.

[IF] Supported Conditions/Filters

  • GROUP
  • RECEIVE ACS/REVIEW EMAILS
  • FIELD VALUES
  • ALREADY EXISTING IN APP YOU SYNC WITH 

[THEN] Supported Actions

  • SET GROUP TO
  • UPDATE RECEIVE ACS/REVIEW EMAILS
  • UPDATING FIELD VALUES

Default Field Mapping

Depending on the other app you're syncing with, you'll see a number of standard BigCommerce fields being mapped by default. For instance, in a connection with Google Contacts, the default field mapping looks like this:

PieSync syncs the default name field(s) that come with the apps. Sometimes they have a different structure in both apps you connect. E.g. first and last names are separate in app A and joint in a single field in app B. In the background, PieSync joins first and last names together from app A to B and separates them again from app B to A. Our algorithm is smart about which part it updates in app B.

Customizable Field Mapping

For now, we don't support BigCommerce customizable contact fields. Therefore, you can only custom map any additional standard fields that aren't included in the default mapping yet. Bear in mind a mapping between two fields can only exist if the types of fields are compatible, and the particular compatibility will determine the direction of the mapping as well. More information on Customizable Field Mapping here.

Additional Options

Syncing Deletions

Currently, there are no BigCommerce integrations on the PieSync platform that support our deletions sync.

Syncing Unsubscribes

Currently, there are no BigCommerce integrations on the PieSync platform that support our unsubscribes sync.

The availability to Sync Unsubscribes/Deletions is app and connection dependent. If the box (screenshots above) is not there to tick, it's simply not possible. We need to be able to detect unsubscribes/deletions on one side and at the same time be able to create add the tag 'PieSync Unsubscribes' or ‘PieSync Trash’ on the other side. More Information on Syncing Unsubscribes here or on Deletions here.

Thanks to the feedback we have already received, we created a list of popular apps that we’re going to work on very soon. By voting them up in our pipeline, YOU decide which connectors we’ll release first. If you don’t see your app on the list or need any further help, drop us a line - support@piesync.com.  Don't forget to read our blog for the latest in productivity, apps, and technology!

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