Capsule is a powerful yet simple tool that can be customized to fit your business, so you can keep track of everything important. Complete contact views, sales and task management, are just some of the features that are making sure you stay on top of your game!
Below you'll find detailed information, specifically for Capsule integrations:
Supported Capsule Integrations
We simply ask your Capsule site address and your permission. If you are not yet logged into Capsule, we will ask you to do so first.
If you already authorized Capsule account(s) in the past or in any other PieSync integration, you'll be able to the first part of the authorization and choose from your CONNECTED ACCOUNTS.
[IF] Supported Conditions/Filters
- DELETED YES
- CONTACTED YES/NO
- FIELD VALUES (NOT INCLUDING CUSTOM FIELDS)
- ALREADY EXISTING IN APP YOU SYNC WITH
[THEN] Supported Actions
- ADDING/REMOVING TAGS
- UPDATING FIELD VALUES ( NOT INCLUDING CUSTOM FIELDS)
Default Field Mapping
Depending on the other app you're syncing with, you'll see a number of standard Capsule fields being mapped by default. For instance, in a connection with MailChimp, the default field mapping looks like this:
Customizable Field Mapping
You can custom map your Capsule Custom Fields and any additional standard fields that aren't included in the default mapping yet. Bear in mind a mapping between two fields can only exist if the types of fields are compatible and the particular compatibility will determine the direction of the mapping as well. More information on Customizable Field Mapping HERE.
Only Sync People (Person in Capsule)
In connections between Google Contacts and Capsule, you are able to SYNC DELETIONS two-way. When a contact gets deleted in Google Contacts, we add the tag 'PieSync Trash' to that same contact in Capsule and vice versa.
In connections between Capsule and some marketing tools we support such as e.g. MailChimp, you are able to SYNC UNSUBSCRIBES one-way. When a contact gets unsubscribed in your marketing tool, we add the tag 'PieSync Unsubscribes' to that same contact in Capsule. You will be able to review this segment first before taking any action in Capsule too.