Constant Contact

Updated 3 weeks ago by Aline Allegaert

GETTING STARTED GUIDE: How to set up a new connection?
ALL FEATURES EXPLAINED: All our features/functionality explained in detail - no app-specifics.

Constant Contact is a marketing platform, giving your team the tools to create highly effective email marketing, social media campaigns, online surveys, and event marketing. Availability of hundreds of templates and extensive resources will make your lists grow!

Below you'll find detailed information, specifically for Constant Contact integrations:

Supported Constant Contact Integrations

Authorizing Constant Contact

For Constant Contact, We need you to log in and allow access to your account. When you click 'Authorize Constant Contact', a pop-up window appears to request this information. 


If you already authorized Constant Contact account(s) in the past or in any other PieSync integration, you'll be able to skip the first part of the authorization and choose from your CONNECTED ACCOUNTS.

[IF] Supported Conditions/Filters

  • IN LIST
  • GETS DELETED
  • STATUS
  • FIELD VALUES
  • ALREADY EXISTING IN APP YOU SYNC WITH 

[THEN] Supported Actions

  • ADD TO LIST
  • REMOVE FROM LIST
  • UPDATING FIELD VALUES
Note: Contacts with the Opt-Out status have unsubscribed from all contact lists, and are on the Unsubscribed list. Contacts on this list cannot be subscribed to any list by a Constant Contact account owner, even if the account owner unsubscribed the contact (accidentally or purposefully). The contact must re-subscribe themselves to a contact list in order to be removed from the Unsubscribed list.

Default Field Mapping

Depending on the other app you're syncing with, you'll see a number of standard Constant Contact fields being mapped by default. For instance, in a connection with SalesForce, the default field mapping looks like this:

PieSync syncs the default name field(s) that come with the apps. Sometimes they have a different structure in both apps you connect. E.g. first and last names are separate in app A and joint in a single field in app B. In the background, PieSync joins first and last names together from app A to B and separates them again from app B to A. Our algorithm is smart about which part it updates in app B.

Customizable Field Mapping

For now, we don't support Constant Contact customizable contact fields. Therefore, you can only custom map any additional standard fields that aren't included in the default mapping yet. Bear in mind a mapping between two fields can only exist if the types of fields are compatible, and the particular compatibility will determine the direction of the mapping as well. More information on Customizable Field Mapping here.

Additional Options

Piesync Unassigned

Contacts in Constant Contact cannot be created without being assigned to a list (but contacts without a list can exist in the app and we can access them). The option below provides you with an opportunity to add new contacts to a "PieSync Unassigned" list if the PieSync rules don't put them in any other list (= no action has been selected).

This setting is disabled by default. 
Result: If you sync towards constant contact, a new contact will only be created if it's assigned to a list (example below) OR by enabling the "PieySync Unassigned" feature. 


Syncing Deletions

In connections between Google Contacts and Constant Contact, you are able to sync deletions one-way. When a contact gets deleted in Google Contacts, we add the tag 'PieSync Trash' to that same contact in Google. You will be able to review this segment first before deleting or taking any other action in Google too.

Syncing Unsubscribes

 You are able to sync unsubscribes one-way. When a contact gets unsubscribed in your marketing tool, we add the tag 'PieSync Unsubscribes' to that same contact in Google. You will be able to review this segment first before taking any action in Google too.

The availability to Sync Unsubscribes/Deletions is app and connection dependent. If the box (screenshots above) is not there to tick, it's simply not possible. We need to be able to detect unsubscribes/deletions on one side and at the same time be able to create add the tag 'PieSync Unsubscribes' or ‘PieSync Trash’ on the other side. More Information on Syncing Unsubscribes here or on Deletions here.

Thanks to the feedback we have already received, we created a list of popular apps that we’re going to work on very soon. By voting them up in our pipeline, YOU decide which connectors we’ll release first. If you don’t see your app on the list or need any further help, drop us a line - support@piesync.com.  Don't forget to read our blog for the latest in productivity, apps, and technology!

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