Updated 14 days ago ​by Jonas

GETTING STARTED GUIDE: How to set up a new connection? 
ALL FEATURES EXPLAINED: All our features/functionality explained in detail - no app-specifics.

Highrise, a CRM for those who like to keep things simple! Their basic, but powerful features such as email, task- and document management makes Highrise a straightforward tool for you to use, to keep your business on track.

Supported Highrise Integrations

Authorizing Highrise

For Highrise, We need your API key preceded by your login URL. API access is available for all Highrise users. When you click 'Authorize Highrise', a pop-up window appears that visualizes where to find this information in Highrise, and requesting to enter these details. Don't worry, though, we treat your data securely with absolute confidentiality!

If you already authorized Highrise in the past or in any other PieSync integration, you'll be able to skip this step and choose from your CONNECTED ACCOUNTS.

[IF] Supported Conditions/Filters

By default we'll sync any contact from your Highrise list of contacts (section "People"). You can choose to have PieSync only sync a subset of these:

  • (does not have) TAG
  • a filter on FIELDS, including CUSTOM FIELDS

[THEN] Supported Actions

When you are syncing contacts into Highrise CRM, you can choose to have specific actions take place:

  • update CONTACT FIELDS, including CUSTOM FIELDS

Default Field Mapping

Highrise CRM contact records offer ample fields to store contact information. Depending on the other app you're syncing with, a default mapping is proposed. This could look like this, on the left, Google, on the right, HighRise CRM.

If you are expecting some Highrise fields to appear here and they are not, it is likely the other app does not support this field by default and they will have to be custom mapped.

PieSync syncs the default name field(s) that come with the apps. Sometimes they have a different structure in both apps you connect. E.g. first and last names are separate in app A and joint in one field in app B. In the background, PieSync joins first and last names together from app A to B and separates them again from app B to A. Our algorithm is smart about which part it updates in app B

Customizable Field Mapping

This feature allows you to create custom mappings, defining which contact fields should be kept in sync between your applications, including standard and custom fields. Want to know more about setting up custom fields in Highrise CRM? Find out here!

The customizable field mapping is set up and shown in the white part below the default field mapping in the configuration. You can add an unlimited amount of mappings and remove, enable/disable them anytime. More information on Customizable Field Mapping.

Additional Options

Syncing Unsubscribes/Deletions

The availability of this feature is app and connection dependent. More Information on Syncing Deletions in other integrations HERE.

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