Livespace

Updated 3 months ago by Jonas

GETTING STARTED GUIDE: How to set up a new connection?
ALL FEATURES EXPLAINED: All our features/functionality explained in detail - no app-specifics.

Livespace is a new generation CRM for B2B sales and client service teams. Sales process automation and proven methodology helping your agency to get more leads and up-sell to current customers because their software improves the quality of the collected data, facilitates teamwork, and boosts sales results.


Below you'll find detailed information, specifically for Livespace integrations:

Supported Livespace Integrations

Authorizing Livespace

To authorise, simply follow the steps as described below. We need your subdomain, API Key and API Secret.

If you already authorized Livespace account(s) in the past or in any other PieSync integration, you'll be able to skip the first part of the authorization and choose from your CONNECTED ACCOUNTS.

[IF] Supported Conditions/Filters

  • HAS TAG
  • IN GROUP
  • ALREADY EXISTING IN APP YOU SYNC WITH 
  • FIELD VALUES (INCLUDING CUSTOM FIELDS)

[THEN] Supported Actions

  • ADD TAG
  • ADD TO GROUP
  • REMOVE TAG
  • REMOVE FROM GROUP
  • UPDATING FIELD VALUES (INCLUDING CUSTOM FIELDS)

Default Field Mapping

Depending on the other app you're syncing with, you'll see a number of standard Livespace fields being mapped by default. For instance, in a connection with Google Contacts, the default field mapping looks like this:

PieSync syncs the default name field(s) that come with the apps. Sometimes they have a different structure in both apps you connect. E.g. first and last names are separate in app A and joint in a single field in app B. In the background, PieSync joins first and last names together from app A to B and separates them again from app B to A. Our algorithm is smart about which part it updates in app B.

Customizable Field Mapping

You can custom map your Livespace Custom Fields and any additional standard fields that aren't included in the default mapping yet. Bear in mind a mapping between two fields can only exist if the types of fields are compatible, and the particular compatibility will determine the direction of the mapping as well. More information on Customizable Field Mapping here.

Additional Options

Syncing Deletions

In connections between Google Contacts and Livespace, you are able to sync deletions one-way. When a contact gets deleted in Google Contacts, we add the tag 'PieSync Trash' to that same contact in Livespace. You will be able to review this segment first before deleting or taking any other action in Livespace too.

Syncing Unsubscribes

In connections between Livespace and some marketing tools we support such as e.g. MailChimp, you are able to sync unsubscribes one-way. When a contact gets unsubscribed in your marketing tool, we add the tag 'PieSync Unsubscribes' to that same contact in Livespace. You will be able to review this segment first before taking any action in Livespace too.

The availability to Sync Unsubscribes/Deletions is app and connection dependent. If the box (screenshots above) is not there to tick, it's simply not possible. We need to be able to detect unsubscribes/deletions on one side and at the same time be able to create add the tag 'PieSync Unsubscribes' or ‘PieSync Trash’ on the other side. More Information on Syncing Unsubscribes here or on Deletions here.

Thanks to the feedback we have already received, we created a list of popular apps that we’re going to work on very soon. By voting them up in our pipeline, YOU decide which connectors we’ll release first. If you don’t see your app on the list or need any further help, drop us a line - support@piesync.com.  Don't forget to read our blog for the latest in productivity, apps, and technology!

How did we do?