MailChimp

Last synced 2 months ago by Jonas

GETTING STARTED GUIDE: How to set up a new connection? 
ALL FEATURES EXPLAINED: All our features/functionality explained in detail - no app-specifics. 

MailChimp is an extensive email marketing tool, and probably the most versatile out there! Targeted campaigns, newsletters, and automated messages together with a broad range of excellent and customizable templates and pre-made campaigns will make this a breeze. Below you'll find more detailed information, specifically for MailChimp integrations:

Video

This video shows an example of syncing MailChimp with Nimble.

Supported MailChimp Integrations

Authorizing MailChimp

We simply ask your login details and permission for access

For MailChimp, we need authorization per AUDIENCE. This means you need to set up a new connection for each AUDIENCE you want to keep in sync. You can choose from all your existing AUDIENCES in the authorization step after entering your login details.  

If you already authorized MailChimp Audience(s) in the past or in any other PieSync integration, you'll be able to skip this step and choose from your CONNECTED ACCOUNTS.

[IF] Supported Conditions/Filters 

You can sync one AUDIENCE per connection - PieSync needs you to authorize each MailChimp AUDIENCE separately

  • STATUS IN AUDIENCE
  • STATUS IN GROUP
  • AVERAGE CLICK/OPEN RATE
  • MEMBER RATING
  • VIP YES/NO
  • FIELDS (INCLUDING CUSTOM FIELDS)
  • ALREADY EXISTING IN THE APP YOU SYNC WITH (e.g. Google Contacts / Depending on the app you sync MailChimp with)

PieSync can't include MailChimp segments. A segment is a custom filter you apply to look at your groups. As such, this can't be included in our rules.

[THEN] Supported Actions

  • SUBSCRIBING/UNSUBSCRIBING FROM AUDIENCE
  • SUBSCRIBING/UNSUBSCRiBING FROM GROUP
  • APPLY/REMOVE VIP STATUS
  • UPDATE FIELDS (INCLUDING CUSTOM FIELDS)

Below an example of two different rules providing the same result. The underlying message is to fine-tune your rules and not sync all of your contacts blindly to MailChimp. This video provides a more in-depth explanation.

Default Field Mapping 

MailChimp has 3 standard fields, therefore, the default field mapping for MailChimp integrations with HubSpot will look like this:

PieSync syncs the default name field(s) that come with the apps. Sometimes they have a different structure in both apps you connect. E.g. first and last names are separate in app A and joint in a single field in app B. In the background, PieSync joins first and last names together from app A to B and separates them again from app B to A. Our algorithm is smart about which part it updates in app B.
Please note that the default fields will no longer sync/update after altering the correlating tags in MailChimp. 

You can fix this by changing your fields back to the default setting:

- Go to your audience- Click on 'Settings', then go to 'audience fields and *|MERGE|* tags'- In the column 'Put this tag in your content:' change the tag of your first name field to FNAME and the last name field to LNAME (these are the default values)- Delete your sync and create it again.

Your custom made field will only appear in the customizable field mapping list after ticking the "required" box visible above. This also implies that it's required to custom map that particular field in order to sync the contact data. 

Customizable Field Mapping 

You can custom map your MailChimp custom fields and any additional standard fields that aren't included in the default mapping yet. Bear in mind, a mapping between two fields can only exist if the types of fields are compatible. More information on Customizable Field Mapping here

Additional Options

Currently, there are no MailChimp integrations on the PieSync platform that support our deletions sync.

Syncing Unsubscribes 

In connections with MailChimp, where adding a tag in app B is a supported trigger (THEN), you are able to sync unsubscribes one-way. When a contact unsubscribes in MailChimp, we add the tag 'PieSync Unsubscribes' to that same contact in app B. This way, you are able to review this segment first before taking any action in app B.  

The availability to sync unsubscribes is app and connection dependent. If the box (screenshot above) is not there to tick, it's simply not possible. We need to be able to detect deletions on one side and at the same time be able to create add the tag 'PieSync Unsubscribes' on the other side. More Information on Syncing Unsubscribes here.

Interesting Use Cases

Remote control subscribers

The first rule in a sync, by default, would just move contacts into Mailchimp. You can, and should, take control of this. Don’t sync blindly into Mailchimp 🙈!

You can remote control the state of somebody being subscribed in a list through your CRM. This results in a rule that lets PieSync’s 2-way synchronization shine: subscribers will get elegantly sent into your CRM with the same attributes.

Clean your lists automagically

When your newsletters are bouncing, chances ar: your contact info is out of date. Mailchimp cleans your list and stores that information on the contact. Send that information back to your CRM! In this rule, I’m updating the field of “background info” but you can just as easily choose to update a different field.

Transfer CRM segmentation to Mailchimp

There’s many different ways to segment a mailing list, and you can have PieSync assist you in that by sending over whatever information you have on customers in a different system, synced over to a custom field inside Mailchimp.

Sync Mailchimp Tags

MailChimp introduced tags in August of 2018! This means that you can also use Mailchimp tags in your sync as well!

You should first add the tag in your Mailchimp Audience before you are able to select the specific tag in the setup of your connection.
Thanks to the feedback we have already received, we created a list of popular apps that we’re going to work on very soon. By voting them up in our pipeline, YOU decide which connectors we’ll release first. If you don’t see your app on the list or need any further help, drop us a line - support@piesync.com. Don't forget to read our blog for the latest in productivity, apps, and technology!


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