Below you'll find detailed information, specifically for Mojo Helpdesk integrations:
Supported Mojo Helpdesk Integrations
Authorizing Mojo Helpdesk
To authorise, simply follow the steps as described below and make sure you meet the requirements to be able to sync. We need your subdomain and API key.
If you already authorized Mojo Helpdesk account(s) in the past or in any other PieSync integration, you'll be able to skip the first part of the authorization and choose from your CONNECTED ACCOUNTS.
[IF] Supported Conditions/Filters
- ALREADY EXISTING IN APP YOU SYNC WITH
- FIELD VALUES
[THEN] Supported Actions
- UPDATE GROUP
- UPDATING FIELD VALUES
Default Field Mapping
Depending on the other app you're syncing with, you'll see a number of standard Mojo Helpdesk fields being mapped by default. For instance, in a connection with Google Contacts, the default field mapping looks like this:
Customizable Field Mapping
For now, we don't support Mojo Helpdesk customizable contact fields. Therefore, you can only custom map any additional standard fields that aren't included in the default mapping yet. Bear in mind a mapping between two fields can only exist if the types of fields are compatible, and the particular compatibility will determine the direction of the mapping as well. More information on Customizable Field Mapping here.
Currently, there are no Mojo Helpdesk integrations on the PieSync platform that support our deletions sync.
Currently, there are no Mojo Helpdesk integrations on the PieSync platform that support our unsubscribes sync.