PhoneBurner

Last synced 2 months ago by Jonas

GETTING STARTED GUIDE: How to set up a new connection?
ALL FEATURES EXPLAINED: All our features/functionality explained in detail - no app-specifics.

PhoneBurner is a power dialer and sales acceleration solution that greatly increases productivity over the phone. Outbound call centers, inside sales teams, and sales professionals can use the sales acceleration features to enhance productivity.

Below you'll find detailed information, specifically for PhoneBurner integrations:

Supported PhoneBurner Integrations

Authorizing PhoneBurner

When you click 'Authorize PhoneBurner', a pop-up window appears asking you to log in and allow access. Finalize by choosing the account you wish to keep in sync.

If you already authorized PhoneBurner account(s) in the past or in any other PieSync integration, you'll be able to skip the first part of the authorization and choose from your CONNECTED ACCOUNTS.

[IF] Supported Conditions/Filters

  • Has Tag
  • In Folder
  • Dial Session Status
  • Email Status
  • Owned By
  • Star Rating
  • Field values (INCLUDING CUSTOM FIELDS)
  • Already existing in the app you sync with 

[THEN] Supported Actions

  • Add / Remove Tag
  • Move to Folder
  • Update Star Rating
  • Updating field values (INCLUDING CUSTOM FIELDS)

Default Field Mapping

Depending on the other app you're syncing with, you'll see a number of standard PhoneBurner fields being mapped by default. For instance, in a connection with Google Contacts, the default field mapping looks like this:

You have the ability to disable the default field mappings and reuse them in our custom mappings section.

Customizable Field Mapping

You can custom map your PhoneBurner Custom Fields and any additional standard fields that aren't included in the default mapping yet. Bear in mind a mapping between two fields can only exist if the types of fields are compatible, and the particular compatibility will determine the direction of the mapping as well. More information on Customizable Field Mapping here.

More information about PhoneBurner custom fields can be found here.

Additional Options

Syncing Deletions

Currently, there are no PhoneBurner integrations on the PieSync platform that support our deletions sync.

Syncing Unsubscribes

Currently, there are no PhoneBurner integrations on the PieSync platform that support our unsubscribes sync.

The availability to Sync Unsubscribes/Deletions is app and connection dependent. If the box is not there to tick, it's simply not possible. We need to be able to detect unsubscribes/deletions on one side and at the same time be able to create add the tag 'PieSync Unsubscribes' or ‘PieSync Trash’ on the other side. More Information on Syncing Unsubscribes here or on Deletions here.

Thanks to the feedback we have already received, we created a list of popular apps that we’re going to work on very soon. By  voting them up in our pipeline, YOU decide which connectors we’ll release first. If you don’t see your app on the list or need any further help, drop us a line - support@piesync.com.  Don't forget to r ead our blog for the latest in productivity, apps, and technology!


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