Salesforce CRM (Sales Cloud) is one of the largest and most renowned CRM solutions on the market. Main features such as lead scoring, forecasting tools, and team collaboration will help to reach your goals. Get your marketing and sales departments aligned with better sales leads and quality pipelines. Key mobile functionality will allow your team to give great service while staying on target, even when working remote.
Supported Salesforce Integrations
First, decide whether you want to contact to your Sandbox or Production environment.
We need you to log into your account and allow access. When you click 'Authorize Salesforce', a pop-up window will ask you to log in and allow access.
If you already authorized Salesforce in the past or in any other PieSync integration, you'll be able to skip this step and choose from your CONNECTED ACCOUNTS.
Choose your contact type
Distinguish between Accounts, Contacts, Leads and Person Accounts before proceeding to the configuration page.
- Learn about our contact sync below.
- More in-depth info about syncing Leads can be found here.
- More in-depth info about our Account to Account sync can be found here.
[IF] Supported Conditions/Filters
By default, we'll sync any contact from your Salesforce list of contacts. PieSync does not sync Contact from or into accounts. HOWEVER, THERE IS A WORKAROUND for this...just click here to see it.
You can choose to have PieSync only sync a subset of these contacts:
- (not) OWNED BY
- (not) OWNED BY ME (a user who authorized Salesforce)
- GETS DELETED
- a filter on FIELDS, including CUSTOM FIELDS
[THEN] Supported Actions
When you are syncing contacts into Salesforce Contacts, you can choose to update CONTACT FIELDS, including CUSTOM FIELDS.
Default Field Mapping
Depending on the other app you're syncing with, you'll see a number of standard Salesforce fields being mapped by default. For instance, in a connection with ActiveCampaign, the default field mapping looks like this:
Customizable Field Mapping
This feature allows you to create custom mappings, defining which contact fields should be kept in sync between your applications, including standard and custom fields. Want to know more about setting up custom fields in Salesforce? Find out here!The customizable field mapping is set up and shown in the white part below the default field mapping in the configuration. You can add an unlimited amount of mappings and remove, enable/disable them anytime. More information on Customizable Field Mapping.
The video below shows a 2-way sync connection between Salesforce and ActiveCampaign.