Teamwork Desk is a cutting-edge Help Desk software designed to eliminate the pain points in customer support both for your team and your customer. Teamwork Desk simplifies ticketing for agents, thus improving their productivity and performance and positively impacting clients' satisfaction. It will enable you to track and manage your customer requests without sabotaging any previous rapport built with them.
Below you'll find detailed information, specifically for Teamwork Desk integrations:
Supported Teamwork Desk Integrations
Authorizing Teamwork Desk
To authorise, simply follow the steps as described below and make sure you meet the requirements to be able to sync. We need your domain and API Key to authorise.
If you already authorized Teamwork Desk account(s) in the past or in any other PieSync integration, you'll be able to skip the first part of the authorization and choose from your CONNECTED ACCOUNTS.
[IF] Supported Conditions/Filters
- FIELD VALUES
- ALREADY EXISTING IN APP YOU SYNC WITH
[THEN] Supported Actions
- UPDATING FIELD VALUES
Default Field Mapping
Depending on the other app you're syncing with, you'll see a number of standard Teamwork Desk fields being mapped by default. For instance, in a connection with Google Contacts, the default field mapping looks like this:
Customizable Field Mapping
For now, we don't support Teamwork Desk customizable contact fields. Therefore, you can only custom map any additional standard fields that aren't included in the default mapping yet. Bear in mind a mapping between two fields can only exist if the types of fields are compatible, and the particular compatibility will determine the direction of the mapping as well. More information on Customizable Field Mapping here.
Currently, there are no Teamwork Desk integrations on the PieSync platform that support our deletions sync.
Currently, there are no Teamwork Desk integrations on the PieSync platform that support our unsubscribes sync.