What is a connection?

Last synced 9 months ago by Jonas

A connection is any pair of apps you link up to sync contact data.  A connection may sync contacts 2-way or 1-way.

Some important side notes:

• As you need to allow PieSync to sync across your contact data, i.e. by authorizing it to log into your app's account, you'll need to set up a 2nd connection if you'd like to sync contact data stored within a different account, even if it's the same app.
  A simple example are 4 employees (say John, Linda, Patricia and Robert) with the same company, each managing their own Google Contacts list (from the company G Suite/Gmail), and syncing their respective contacts with the company CRM, e.g. Salesforce.  This scenario would require 4 connections, even though they involve only 2 apps:
  1. John's Google Contacts ↔ Salesforce CRM
  2. Linda's Google Contacts ↔ Salesforce CRM
  3. Patricia's Google Contacts ↔ Salesforce CRM
  4. Robert's Google Contacts ↔ Salesforce CRM

• Certain apps (notably some marketing/email apps such as MailChimp, Campaign Monitor, Direct Mail for Mac, BombBomb, Myphoner, Flexmail, among others ...) are connected per contact subset, be it a list/campaign/project, rather than per account.
  Consequently, subscribers/contacts related to a 2nd list/campaign/project require a 2nd connection. 

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• How do you delete a connection?
• What happens when you Pause, Save or Resume a connection?
• What is the PieSync definition of a contact?